FAQs

What am I allowed to bring with me on the day of the test?

You will need to show a valid government issued ID such as a driver’s license, military ID or a passport. You are allowed appropriate eyewear. Unless otherwise instructed, please leave all electronic devices, baggy/bulky clothing and hats, mechanical pencils, and food/drink containers in your car or at home. We can supply scratch paper (if allowed), pens or pencils, and ear plugs. For those with disability, a doctor’s note or school paperwork will be needed. Children, family members, and friends are not allowed into the testing room at any time.

I’m feeling anxious about an upcoming test. What should I do?

It is common for students to experience test anxiety before and during an exam. When anxiety becomes high enough to impact exam performance, there may be a problem. There are ways to minimize test-taking anxiety beginning with knowing the cause of your anxiety, then identifying helpful coping strategies and techniques. If you believe test-taking anxiety is limiting your ability to be successful in your classes, please check out our Student Wellness website for helpful information on mental health and wellness.

Do you provide study tutors?

Online and face-to-face Math and Writing Center tutors are provided free of charge by appointment to National University students and alumni (depending on availability). Appointments do fill up during the last week of class, so it is advised to schedule an appointment early. Appointments for Math Center tutors can be scheduled at Math Center Scheduling Tool or Writing Center Scheduling Tool

Do you offer any interest or personality tests related to career searches?

Please see National University’s Career Services for these types of tests and more resources related to professional development and career guidance.

I’ve made a test appointment, but something has come up and now I need to reschedule it. Is there a penalty to do so?

Keep in mind we offer testing at many locations across the University, and you will need to cancel and/or reschedule with your original point of contact or online scheduler. At all NU locations there is never a penalty and students can reschedule their appointments at any time.

Is there a cost for parking on test day?

At the Spectrum Library parking lot, there is never a cost for parking and plenty of spaces are usually available. National University campuses like Glendale are in shopping malls where there may be a fee associated with parking. It’s best to ask when making an appointment.

How to make an appointment to take PearsonVue licensure test at a military base?

Starting at the PearsonVue homepage, go to the “For Test Takers” tab and select Military Communities. Click on the “Schedule an exam” option. Select the test title from the alphabetized list. Create an account or enter a username and password. Schedule your appointment.

Can’t find what you are looking for?

Email us directly at testingservices@nu.edu for other questions and answers.