Bachelor of Business
Administration (BBA) in
Alternative Dispute Resolution

An introduction to the roles of managers and the vision, mission, and goals of organizations. This course investigates management theories and explores the four primary functions of managers: planning, organizing, leading, and controlling. You’ll explore issues related to human resource management, organizational structure and behavior, creative problem solving, effective communication, and the management of teams, change, and innovation.

This course is an introduction to contemporary marketing theory and practice in both the local and global marketplace. You’ll examine basic concepts of marketing with an emphasis on market positioning, segmentation, and targeting, as well as product development and distribution.

An overview of information systems (IS) infrastructure and its utilization in today’s global business environment. The use of technological tools and the role of information systems within organizations will be explored from strategic, tactical, and operational viewpoints. You’ll learn how to choose and utilize information to gain a competitive advantage in industry and the marketplace.

This course is a survey of the principles and concepts used in the financial management of a business enterprise. Topics are addressed from both theoretical and practical standpoints, including money and capital markets, financial management of working capital, capital budgeting and fixed asset management, and short-term and long-term financing by means of debt and equity capital.

An exploration of business values and ethics through both a local and international lens. You’ll examine moral philosophies, values, conflicts of interest, discrimination, business cultures, and ethical standards with a critical eye. You’ll also study the ethical leadership of people, technology, and sustainability, and how to develop and implement all of these through ethical business programs.

This course explores the fundamentals of business analytics. You’ll focus on the management-science approach to problem-solving, the application of linear programming, the use of decision analysis techniques, and how to utilize project management tools.

A survey of the fundamental concepts of production and operations management. You’ll learn to use quantitative methods for forecasting, resource allocation, capacity planning, inventory management, and quality assurance. The focus is on improving production efficiency while simultaneously enhancing effectiveness through better managerial decisions. The course concludes with a study of how to align organizations with external suppliers and customers through supply chain management.

This course introduces upper-division undergraduate students to the accelerating globalization of all business. You’ll explore international business through a series of case studies that illustrate concepts and methods within three broad subject areas: (1) the economic framework of international business, (2) the operating structures of multinational corporations, and (3) a guide for global strategic management.

In this course, you’ll apply the principal concepts and skills learned in each of your core business courses to real-world situations. The key objective is to integrate this knowledge and apply it to the critical analysis of case studies and other assignments. This is the first part of a two-course capstone sequence. The focus is on scanning and evaluating a current business situation for strategic planning.

The second part of the Bachelor in Business Administration capstone sequence, this course builds on BUS 485A by focusing on five-year business strategies and the implementation, evaluation, and control of a strategic plan. As part of this final foundational course, you’ll also take a comprehensive exam for the BBA program.

This introductory course provides you with a broad understanding of ADR. You’ll explore negotiation, mediation, arbitration, how these various resolution methods are used, and the advantages and disadvantages of each. Throughout the course, role play, simulations, and case studies are used to provide firsthand experience applying these disciplines.

An interactive introductory course, this class is designed to develop the verbal and analytical skills to perform effectively as a negotiator in conflict situations. You’ll examine concepts and techniques by participating in a variety of different negotiating exercises through simulations, videos, and case studies.

This introductory course explores the roles, processes, and techniques of effective group facilitation. You’ll engage in role play, simulations, and case studies as you develop an understanding of group dynamics, decision-making, and best practices for empowering them.

This interactive course teaches the foundational concepts and skills for becoming a successful mediator. You’ll be introduced to different mediation styles and methods, such as facilitative, transformative, and evaluative. In addition to learning negotiating principles, you’ll practice mediating techniques through role play, videos, and case studies.

An exploration of interpersonal, team, and workplace conflict, with a focus on the most effective methods for communication in such situations. You’ll learn communication skills for resolving such conflicts amid different dynamics and strategies for preventing or defusing disagreements. In addition, you’ll explore how to integrate conflict resolution into various organizational cultures.

In this course, you’ll explore the nature of cultural differences in various conflict situations. By examining different cultural perceptions, you’ll learn to apply concepts of cultural fluency in a variety of conflicting cultural scenarios. You’ll also employ personal, interpersonal, and intergroup skills to bridge cultural differences and achieve mutually beneficial outcomes. Throughout the course, role play, videos, and case studies will be used to enhance your understanding of conflict and resolution.

This course examines the behavior of mediators, arbitrators and other neutrals to avoid conflicts of interest and perceived partiality. Through case study and role play, you’ll learn appropriate behaviors that improve the process, enhance competency, and promote acceptance of and confidence in ADR. In addition to impartiality and potential conflicts of interest, topics of study include confidentiality and promoting public confidence in the mediation process.